frequently asked questions

Q: What if I upload more than one photo to the app within a 24 hour period?

A: Only the first photo uploaded to the app in any day by an individual will trigger a donation.


Q: Can I Donate a Photo anywhere outside of the app and still have a $1 donated to the cause?

A: No, only those photos uploaded to the app will result in the $1 donation.  So make sure to go through the app to upload your photo and then feel free to share it on social media to encourage others to use the app for our cause.


Q: Why can't I participate in the Donate a Photo cause on the app if I do not live in the United States?

A:  The app is created by Johnson & Johnson and is only available in a few countries at this point in time.  Our campaign was selected to be US focused, so we are limited at this time to using the app outside of the US.  


Q: How can I remember to Donate a Photo daily?

A:  Set the reminder on the app!  There is a person icon on the app, which is your profile.  When you click on it you will see a flower shape in the top right corner.  Those are your settings.  You can set up a daily notification in those settings.


OR remember the word "AUTO".  Every time you get in your car, or other means of transportation, think, "I need to take 5 seconds to upload a photo to the Donate a Photo app to help raise awareness for AUTOimmune & AUTOinflammatory Arthritis.


Q: How can I share my Donate a Photo on social media?
A: There is a person icon on the app, which is your profile.  When you click on it you will see a flower shape in the top right corner.  Those are your settings.  You can set up Facebook, Twitter, and Instagram.  You may turn each on and off at any time.


Q: Why is Johnson & Johnson doing this?
A: The app is an extension of the Johnson & Johnson’s commitment to caring that has been a central part of the company’s culture for more than 125 years.   By creating an innovative program that connects important causes, individuals who want to make a difference and Johnson & Johnson it is easier than ever to have a small action make a difference.

Q: What kind of photos can I upload?  Do they need to match the nonprofit I’m donating to?
A: You can donate a photo of almost anything (obviously inappropriate content isn’t allowed) and they don’t have to match cause activity you’re donating to.

Q: What does Johnson & Johnson do with my photos?
A: All photos live in the Donate a Photo gallery, both in the app and on www.donateaphoto.com. Users retain the rights to their photos, but we also retain the right to use their photos to promote the Donate a Photo app or our non-profit partners.  Photos will never be used to promote or sell product of any kind.


Q: What will the International Foundation for Autoimmune & Autoinflammatory Arthritis (IFAA) do with the amount raised?

A: IFAA has dedicated part of our mission to raising global awareness about the autoimmune & autoinflammatory diseases with an inflammatory induced arthritis as a major component.  Funds from this campaign will be used to educate the public, media, lawmakers, and the medical community about early detection and the need for early diagnosis and access to proper disease management.